Exhibitor FAQs
Frequently Asked Questions
What is included with our booth?
Linear booth spaces include 8′ drape along the back of your booth and 3′ drape along the side of your booth and a booth ID sign.
Does our booth space include carpet or furniture?
No. Unless it is included in your original booth contract, booth space does not include carpet or furniture.
If you selected the “Turn-Key” booth option in your contract, your booth will include one 6′ draped table, two chairs, one wastebasket and carpet. Note: You must confirm you are using the “Turn-Key” option by April 29, 2024.
Are exhibitors required to have carpet in their booth space?
Yes, carpet or other approved flooring is required and must fill the entire contracted space. Exhibitors may order carpet from CSI Worldwide or they can bring their own carpet or flooring as long as it covers the entire floor space of their booth. If an exhibitor requires labor to lay their own carpet or floor covering, they should contact CSI Worldwide for an estimate.
Is electric included in our booth?
No. Electrical service is provided through Javits Convention Center Electrical Services. An electrical order form is located in the exhibitor manual.
Are there height restrictions for our booth display?
- Linear booth spaces: The back section cannot exceed eight (8) feet and any sidewall in the front half of the booth may not be higher than three (3) feet.
- Island booth spaces: (those with aisles on all sides) have a maximum exhibit height of 20 feet.
Is there a cost for exhibitor badges and is there a limit to the number of badges I can order?
There is a limit of four badges for every 100 sq. ft. of exhibit space. There is a fee of $50 for each additional badge.
What is the THC policy?
The consumption, distribution, and sale of products with a THC level above 0.3% is prohibited by the Javits Convention Center, which follows City and State laws. (New York State law permits only NYS licensed dispensaries to sell products with a THC level above 0.3%.) We strongly encourage attendees, exhibitors, speakers, and press to adhere to the venue regulation as well as local, state, and federal laws. The Javits is a non-smoking venue.
When and where do I ship my show materials?
You can either send your freight to the advance shipping warehouse or directly to the convention center. Shipments sent to the advanced warehouse will be delivered to your booth by Tuesday, June 4th. Please refer to the online exhibitor manual for shipping and material handling rates and how to address your shipments.
Advance Shipments to the Warehouse:
This is the preferred method of shipping. Advanced shipments can arrive beginning May 1st but no later than 3:30 pm on May 28th (warehouse receiving hours are 8:00 am to 3:30 pm).
If you ship to the warehouse your freight will be delivered to your booth at the Javits Convention Center by Tuesday morning, June 4th. Material handling fees are higher if shipped to the warehouse.
Direct Shipping to the Javits Center:
Direct shipments to the Javits Convention Center can arrive on Tuesday, June 4, 2024 from 8:00 am – 4:00 pm. Shipments delivered directly to the convention center will be delivered to your booth as they are received.
Do I need to use a specific shipping company?
Exhibitors are welcome to use any carrier they choose. However, HAUListic is the preferred shipper for CWCBExpo.
Can I set up my own booth or do I have to hire labor?
Exhibitors can install and/or dismantle their own displays which do not exceed 250 sq. ft. and can be erected and/or dismantled by employees of the exhibitor without tools or ladders.
Can I bring in my own material?
A person may hand carry items onto the show floor. Exhibitors may move a “pop- up” display, equal or less than 10′ in length, if capable of being carried by hand, or a 2-wheel baggage cart, by one full-time employee of the exhibiting company. Hand trucks are not allowed.
Is there security on the show floor?
Show security guards will be on duty 24 hours a day from move in to move out. However, show security should not be relied upon to provide more than a presence to inhibit theft. Show Management, its agents, vendors and the convention center do not offer nor accept responsibility for exhibitors’ property. All exhibitors should have insurance coverage from their own insurance policy. Exhibitors who need supplemental insurance coverage may check with “Rainprotection Insurance” company (information located in the Exhibitor Manual), or your insurance provider for information on an inexpensive Show Exhibiting Insurance Rider. As an additional safeguard, exhibitors may hire a security service to provide exclusive security for their booth directly from Javits Security. The Javits Security order form is also in the Exhibitor Manual.
Are discounts available for show services (carpet, furniture, electric, etc.)?
Most of the vendors provide a substantial discounted rate on their services provided you submit your order forms to them by a specific date. The due dates listed on all order forms refer to the date the discounted rates expire. All services are available after the due dates and on site, but at a higher cost.
Is soliciting by attendees permitted?
Soliciting of exhibitors or other attendees is strictly prohibited anywhere in the Javits Center including the exhibit floor. Such violation may result in the attendee being removed from the event and barred from returning without refund of their registration fee.
Where is the Exhibitor Manual?
Click here to go to the Exhibitor Resource Center (ERC).
The ERC is your portal where you can update your listing, see your billing info, and access the exhibitor manual which includes all shipping and set up forms.
Need exhibitor assistance?
For questions about setting up your exhibit space, and for general exhibitor support, contact: exhibitors@cwcbexpo.com